Could you check to see whether you have Adobe Acrobat installed? You'd get an error like what you attached if it wasn't installed.

Yes - Adobe 8 reader is installed - I also installed the program onto another system and got the same error.

PC1 = xp pro, CR XI, SQL 2005 express, adobe 8
PC2 = ms 2003, SQL 2005 Express, adobe 8

Thanks for your help debugging this. I am able to repeat the error and am working on a new installer with a fix now.

Thanks.

I have to say you guys have a great product AND great service - WOW!

Cyberguys

Try downloading the new version of Logicity 1.6.0004 and this will fix the problem.

Thanks!
Matt

I installed the new version ( had to unisnstall the old one first ). Help seems to work OK now - HOWEVER - on the old version I was able to use %CURRENT_DATE%.pdf for the file name when saving a report and it would use the variable in the name - now it doesn't use the variable - the file is saved as %CURRENT_DATE%.pdf

Thanks,
Cyberguys

I still have this problem at 1.6.0004 (downloaded yesterday) and 1.6.0003

Are you getting that error when you attempt to view the Help in Solution Builder or is this related to the %CURRENT_DATE% variable? For the %CURRENT_DATE% variable, you will need to have a Logicity Pro key installed for that to function. We had an older release out there where that was mistakenly enabled in the free version.

Yes, when I click "Contents" under the Help menu with our without an RDD loaded. Nothing to do with variable substitution.

This happens on 1.6.3021.30666 (Vista SP1 and XP SP2) and 1.6.3001.25776 (Windows Server 2003). Works on 1.6.3047.37036 (Windows Server 2003).

Obviously not a big deal, but customers wonder.

Can you say a word about the structure of the version number and how it relates to the download file number?

Thanks!

We might be getting to something here. With those version numbers you've listed, are those all from the 1.6.0004 installer? The way we do our versioning is that the 1.6 is the main product version and the .0004 is the installer build. The installer build will contain the EXE files that have auto-incremented versions like 1.6.3047.37036. However, if everything you installed was from the 1.6.0004 installer we must have some incorrect download link on the site somewhere.