Logicity Professional - Support
SaberLogic provides Logicity Professional customers with installation and technical support via e-mail, telephone or a remote PC connection session.
Before Purchasing a Support Incident...
We have found that a large number of issues can be resolved by following this procedure before contacting support.
Click Here Before Contacting Support
As of December 1, 2016, we are no longer including any free support for Logicity Professional users. We are pleased to offer paid priority support incidents to our professional users.
Please note that our support engineers are versed only in the configuration and usage of the Logicity product and other systems related issues (i.e. e-mail server configurations, network issues, database configuration issues) may be beyond our abilities to support. The purchase of a support incident does not guarantee the resolution of an issue and if we cannot resolve the issue, you will receive a full refund.
If you have any questions about this change, please reach out to us.
Please note that our support engineers are versed only in the configuration and usage of the Logicity product and other systems related issues (i.e. e-mail server configurations, network issues, database configuration issues) may be beyond our abilities to support. The purchase of a support incident does not guarantee the resolution of an issue and if we cannot resolve the issue, you will receive a full refund.
If you have any questions about this change, please reach out to us.